Refund policy

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Eligibility for Return

To be eligible for a return:

• The item must be in the same condition as received

• Unused, unworn, with tags

• In original packaging

• Must include receipt or proof of purchase

How to Start a Return

To request a return, contact us at:
📧 zafarfaiz6@gmail.com

If your return is approved, we will provide:

• Return instructions

• Return shipping details

⚠️ Important: Items sent without prior approval will not be accepted.

Return Conditions

Returns are ONLY accepted if:

• The product is damaged

• The product is defective

• You received the wrong item

❌ We do NOT accept returns for:

• Change of mind

• Sale items

• Gift cards

Non-Returnable Items

The following items cannot be returned:

• Personal care products

• Perishable goods (food, plants, etc.)

• Customized or personalized items

• Hazardous materials or flammable goods

Damaged or Incorrect Items

Please inspect your order upon delivery.
If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue.

Exchanges

We do not offer direct exchanges.
To get a different item:

1. Return the original item (if eligible)

2. Place a new order

Refunds

Once we receive and inspect your return:

• You will be notified of approval status

• If approved, refund will be issued to your original payment method

⏳ Processing Time:

• Refund processing: 10–13 business days

• Bank processing time may vary

If more than 15 business days have passed, contact us at:
📧 zafarfaiz6@gmail.com

European Union Customers

If your order is shipped to the EU, you have the right to cancel or return within 14 days, provided the item meets return conditions.

If you have any questions, feel free to contact us at:
📧 zafarfaiz6@gmail.com